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Five Star Boarding

What is Five Star Boarding?

All catteries in England have to be registered and inspected by their local council to receive a licence and, since 2019, a star rating.

To gain Five Stars a cattery must meet the highest criteria laid down by DEFRA regarding the facilities, management and welfare conditions for boarding felines. This includes but is not limited to the size and temperature of the houses, the food served, the amount of interaction the cats receive, the training of staff, the cleaning procedures and the monitoring of boarders' health and wellbeing.

Premises awarded Five Stars must have a proven track record and score low in all risk assessments. 

To make sure standards don't slip, each premises has spot inspections throughout the year.


Why use a cattery?

Relaxing whilst away from home is key whatever you may be doing. Our job is to make sure your cherished feline friends are safe, monitored regularly, health checked and have someone around 24/7 to care for them. 

Knowing your cat is safe and sound and enjoying their own holiday, allows you to enjoy a worry free break.  We can post regular pictures and updates on Facebook, allowing you to check in on your cat during their stay with us.

Boarding enquiry?

If you require any further information about the services we offer, or would like to make a booking, please contact us by using the form opposite, email us directly at or leave a message on our answering service 01590 682457.

We aim to respond quickly, however we can often be busy with our guests during the day and not in the office until the evening.

Please note the office is closed on Sundays and Bank Holidays.

For online bookings please press the link below.

*Please contact the office for your log in details if you have not used this service before.


Email Address*


Cottage Garden Cats Ltd

NFDC FIVE STAR Licenced Boarding Cattery

Get In Touch

T: 01590 682457


A: Flexford Lane Sway Hampshire SO41 6DN

Opening Times

Monday - Saturday:

9.30am - 12noon

Afternoons by appointment only

Sunday & Bank Holidays: Closed

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